Yes, CPAY can be used as a service for exchanging one currency for another.
We use the API of our other service - Coin Price List.
How do you calculate prices for various cryptocurrencies?
To calculate the price of the cryptocurrencies that we support, we use the API of our other service - Coin Price List.
You can check a trustpilot block on our webcite and make your own design.
What cryptocurrencies do you support?
For this time we support BTC, ETH, BNB, TRX, DOT, KSM, MATIC and tokens in these chains.
How long does it take to receive my cryptocurrency?
It all depends on the current network load. Typically, funds are recieved for:- Bitcoin - about 15 minutes;
- Ethereum mainnet network - about 2 minutes;
- BSC mainnet - about 2 minutes;
- TRON Mainnet (TronGrid) - about 5 minutes;
- Polkadot Mainnet - about 2 minutes;
- Kusama Mainnet - about 2 minutes;
- Polygon Mainnet - about 2 minutes.
What products does CPAY provide?
Storage, withdrawal, replenishment of funds. Ability to create checkouts: donation or sale. The ability to integrate CPAY into your system and use it as a payment method.
How to register an account on CPAY?
How to delete an account on CPAY?
Write to support about the need to delete your account using the support form on cpay.world or by writing to e-mailsupport@cpay.world Do you offer your service internationally?
We haven't any territorial boundaries, and you can use our service around the world.
What methods of payment does CPAY offer?
What methods of payment does CPAY offer?- BTC;
- ETH;
- USDT ERC-20;
- BNB;
- BUSD;
- USDT BEP-20;
- BTCB;
- TRX;
- USDT TRC-20.
Why must I provide my personal details?
From personal data, you must provide e-mail or phone number, which are necessary for registration.
No hidden costs or hard-to-understand fees, in CPAY exists three type of fees:- Miner Fee - network fee, varies depending on the network load and transaction amount. The owner of the merchant can establish who pays Miner Fee for sending funds from the client's wallet to the merchant's wallet: the merchant or the customer. If the customer has chosen, then the balance of the client's wallet when replenishing is displayed with the deduction of Miner Fee. As an example, a user replenishes his wallet with 0.1 ETH, customer pays the Miner Fee and user will see 0.09976 ETH on the balance;
- Merchant Fee - fee that set by the owner of the merchant, thus earning on replenishment of clients to client wallets. Client wallet balances are updated taking into account the Merchant Fee. As an example, a user replenishes his wallet with 0.1 ETH, the Merchant Fee is set at 10% in the merchant and the user will see 0.09 ETH on the balance;
- System Fee - CPAY commission charged upon withdrawal and when funds from the client's wallet are transferred to the merchant's wallet. System Fee is sent from the merchant's wallet to a special System Fee wallet after a replenishment or withdrawal transaction has been completed. Only 1%.
How do I get started with CPAY?
What does a fee mean? Who do I pay to?
No hidden costs or hard-to-understand fees, in CPAY exists three type of fees:- Miner Fee - network fee, varies depending on the network load and transaction amount. The owner of the merchant can establish who pays Miner Fee for sending funds from the client's wallet to the merchant's wallet: the merchant or the customer. If the customer has chosen, then the balance of the client's wallet when replenishing is displayed with the deduction of Miner Fee. As an example, a user replenishes his wallet with 0.1 ETH, customer pays the Miner Fee and user will see 0.09976 ETH on the balance;
- Merchant Fee - fee that set by the owner of the merchant, thus earning on replenishment of clients to client wallets. Client wallet balances are updated taking into account the Merchant Fee. As an example, a user replenishes his wallet with 0.1 ETH, the Merchant Fee is set at 10% in the merchant and the user will see 0.09 ETH on the balance;
- System Fee - CPAY commission charged upon withdrawal and when funds from the client's wallet are transferred to the merchant's wallet. System Fee is sent from the merchant's wallet to a special System Fee wallet after a replenishment or withdrawal transaction has been completed. Only 1%.
I cannot exchange my tokens. What can I do?
Why cannot I send my coins / tokens?
Can I cancel my transaction?
No, there is no such function.
How long can a transaction be pending?
It all depends on the current network load. Typically, funds are recieved for:- Bitcoin - about 15 minutes;
- Ethereum mainnet network - about 2 minutes;
- BSC mainnet - about 2 minutes;
- TRON Mainnet (TronGrid) - about 5 minutes;
- Polkadot Mainnet - about 2 minutes;
- Kusama Mainnet - about 2 minutes;
What information can I see in the transaction details?
- transaction type;
- transaction date and time;
- transaction status;
- transaction sum;
- payment ID - transaction identifier in CPAY;
- name - customer's name;
- email - customer's e-mail;
- to - wallet to which funds are sent;
- from - wallet from which funds are sent;
- clickId - it can be your web shop order id or customer id or anything else id (only numbers and chars are allowed).
- Miner Fee in cryptocurrency and fiat currency;
- System Fee in cryptocurrency and fiat currency;
- transaction hash.
Why haven't I received crypto after exchange?
How can I cancel the transaction?
You can't cancel transaction.
How can I sell crypto and withdraw money to my card?
For this moment you can operate only with your crypto. We already work on this way.
How can I delete my account?
I have sent (somebody sent me) coins, but I don’t see it in the wallet
I want to send/exchange tokens, but the transaction doesn't go through. Why?
